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Post by vostokgirl on Jun 20, 2011 19:55:53 GMT
Hi Did anyone else buy a ticket for this festival that was supposed to take place in Sunderland on June 11th? Two weeks beforehand everyone got an email saying the line up and venue had changed and that if you wanted a refund you should email them back with the details. I'd opted for a ticket by post and of course it was never sent. I sent the email straight back requesting the refund as outlined and have emailed them again but not had a response at all. Did anyone else get their refund and if so could you please let me know how you got yours sorted? I bought my ticket through the link on the festival website via split tickets but it said in the email about the changes to reply to the email to get a refund processed. Cheers As an aside, I've seen another festival at the original site by the same ticket sellers in September, not in a hurry to buy a ticket again!
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Post by castlerock on Jun 20, 2011 20:12:09 GMT
I got a refund no problem BUT I bought mine in person from a record shop in Sunderland. Skinny Twins run a load of local gigs in Sunderland. They have a facebook page, maybe you could try contacting through there?
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Post by vostokgirl on Jun 20, 2011 21:25:15 GMT
Cheers CR - part of the problem is I don't have any ticket to return as they never sent it out. The email came from the "MD" of skinny twins. I'm going to try contacting Split Records or whatever they are called who sold tickets on behalf of the festival. Cheers though
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